Becky Ziegler-Otis, CASC, assistant executive director of the ASCQC, appears on the HST Pathways This Week in Surgery Centers podcast to kick off a new three-part series focused on ASC quality assurance and performance improvement (QAPI) studies.
Drawing on her experience as an ASC consultant, former ASC leader, and member of the Ambulatory Surgery Center Association Education Committee, Ziegler-Otis shares practical strategies for generating meaningful QAPI study ideas. In this episode, she explains how ASCs can identify opportunities for improvement by leveraging both internal and external benchmarking, helping quality teams move beyond routine topics to more impactful studies. Watch her appearance below.